Help center

Can't find what you are looking for?
Send us an email

Image reporting simulator - Technical questions

Getting started

We have recorded a short video for you to get started using the online training platform for Image reporting simulator. Click the image to the right to start watching.

The images are not syncing with the case

If the images on the pacs are not syncing, please: 1 - Make sure you are using a supported browser. Internet explorer is not supported. 2 - Please save your progress and refresh the page. 3 - Please log out the packs, this should log back in again. If the problem persists, please get in touch with us sending us as much detail as possible of the fault to academy.info@telemedicineclinic.com. A screenshot showing the problem would also be appreciated.

I am unable to submit my answers

If you are unable to submit your answers, please make sure you have responded all the questions on the case. You can see your progress at the very bottom of the questionnaire. You must respond all the questions before you can submit the report.

Series parallel scrolling

On the Image reporting simulator parallel scrolling is possible with various series in the same cases, simply do right click on top of the image and select MPR > Enable sync with same orientation. Alternatively you could choose this option on the menu displayed on the right hand side of the PACS. If this menu is hidden, just keep the mouse on the right hand side of your screen and this menu will display. Please see images below as an example.

I do not agree with one of the given answers

All the learning materials are designed and prepared by our Mentors. TMC Academy Mentors are sub-specialized professionals with a proven experience on their area (body, neuro, MSK or emergency). Before the content gets published on our website another TMC sub-specialized doctor in the topic does a medical review, to make sure all the provided info and responses given to the cases are correct. This goes in line with the TMC value on keeping always a high medical quality. If you think though one of the given answers is not correct or it could be improved, please get in touch with us, send us an email with your query to academy.info@telemedicineclinic.com

Pointer to see same location on different series

If you wish to see what the exact same location is on different series e.g. you have located a lesion on a sagital series and you want to see the exact same location on the coronal. In that case, there is the "pointer" function you could use. To activate the pointer, do right click on the image to display the menu. Go to MPR and clik on pointer. Once you have selected the pointer option, put the mouse on top of the located lesion and hold the left click button on your mouse to see the exact same location on different series.

Fellowships

How can I pay for the registration to the fellowship?

By credit/debit card or bank transfer. Most preferred and faster payment method is by credit/debit card when proceeding with registration through our website. Should you need an invoice, please mark “Invoice required” before proceeding to checkout or alternatively send an email to: academy@telemedicineclinic.com

What is the cancellation policy?

PARTICIPANTS CANCELLATION: For cancellations made up until 3 months before the programme starts 100% of the paid fee will be reimbursed deducting an admin fee of 100€. For cancellations made after the 3 months' deadline there will be no entitle to reimbursement. // TMC CANCELLATION: In case of cancellation by TMC Academy registration fees will be refunded in full.

Is lunch included in the fee?

The fellowship programme provides you with coffee, water and tea throughout the day. These can be obtained in the office kitchen facilities as you see fit. Lunch is not included in the programme and up to the individual but can be arranged within the group. Sandwiches and some sweet snacks will also be provided each day.

Will I get a certificate after completion of the fellowship?

YES. You will get a TMC Academy Certificate of participation and a CME Certificate (from EACCME) after completion of the fellowship in a PDF format that you can easily download.

Can I get help with accommodation suggestions close to the venue?

SURE! Once you are registered, some time before the fellowship dates you will be contacted by the Academy staff with accommodation recommendations. We have special rates with hotel H10 Marina Barcelona, which is by walking distance from the venue. You will get information about the hotel rates and how to book there, should there be of your interest. Additional suggestions will also be provided. Should you need that information before getting contacted by the Academy, you can always email us at: academy@telemedicineclinic.com

How to set your account/login

Once you are registered to the fellowship and few days before it takes place, you will receive a “Welcome Email” from the Academy website. From that email, you will be able to set your Log in and Password. Please click on the link from that email: USERNAME: use the email you used for registration. Alternatively, it should be your first name and your FULL surname (example: Participant name “Marie Williams”, the username would be “mwilliams”) PASSWORD: you can set it by clicking on “Forgotten your password”.

How to access Feedback form and Certificate

Once logged in on the Academy website with your credentials, you can find feedback form and certificate following these steps: Go to DASHBOARD (top right menu) > Courses and Fellowships > click/select the fellowship you participated > Click on “Go to Fellowship” After clicking there, you will find a menu like the in the image. The TMC Academy Certificate of participation will be shown straightaway there. A feedback form will appear available there too and after completing it, your CME Certificate will also become available.

How to access Learning material

Log in to the fellowship website. Once logged in, the documents in PDF format will be found under the tab “Learning material” (the material will be uploaded to the website once the mentor has made it available to the Academy staff).

I am not able to login. What do i do?

Password can be reset by clicking on “Forgotten your password” after which you will get the new password to your email. Please note this message will be sent to the email address you provided us when making your initial registration to the fellowship. If you still are unable to login or need any help, please send an email to acacemy@telemedicineclinic.com.

Image Reporting Simulator - General enquiries

What is the Image Reporting Simulator?

The Image Reporting Simulator is an innovative radiology training concept we have created at TMC Academy. It consists of a reporting simulator that replicates the reading room experience by reporting real cases prepared by an expert mentor directly in your browser.

What is a Reporting Module?

A Reporting Module is a set of 5 real cases of the same pathology/section (i.e. Dementia, Lumbar Spine, etc.) that can be reported in the Image Reporting Simulator. The cases have been prepared by expert radiologists in the field.

How is the Simulator structured?

The Simulator is comprised of two main parts: - A PACS viewer where you can see the images of the 5 cases from each Reporting Module. - A structured reporting template with questions that you will need to answer by looking at the images. Once you complete the reporting of each case, you will receive instant feedback from the mentor.

Is it possible to save my progress while I’m reporting a case?

Yes, you can ‘save’ your case at any point by selecting the ‘Save case’ option. You can then return to it whenever you want and pick up where you left off.

Will I receive a score for each Reporting Module?

Yes. Once you answer all the questions from a case and you submit the report, you will receive the score for this case along with the mentor’s feedback.

How is the score calculated?

The score for the module is calculated by taking the average score across the 5 completed cases.

How do I pass the Reporting Module?

If, after completing all the questions on the module, you have achieved an average score of 66% or higher, then you have passed the module.

Can I reset the Reporting Module if I don’t pass it?

Yes, you can. Just send an email to academy.info@telemedicineclinic.com asking for it to be re-set and we will do it for you.

Are the Reporting Modules accredited?

Yes, our Reporting Modules are all accredited by EACCME with CME credits.

How can I download the CME certificate for each Reporting Module?

After you have passed a module, the option to download the CME certificate will be instantly available to you in the form of a pop-up. Select ‘Download Certificate’ and it will be downloaded onto your computer.

Can I test a module?

Yes, you can test out the first case of the first module of a topic e.g. the first case of ‘Dementia I’ will be available for you to try for free.

How can I purchase a module?

You can purchase a module by selecting a module which you are interested in from the module list, and, once selected, clicking the ‘Purchase module’ option.

Webinars

What is a Webinar?

A webinar is a presentation, lecture or seminar which is recorded online using video conferencing software. It can be attended live, or watched on-demand afterwards, as many times as you’d like.

How can I access all the Webinars?

All of our webinars can be accessed through the ‘Webinars’ option on the dashboard. Here, you can access all our previously recorded webinars.

Is it possible to access only 1 webinar?

Our webinars are only available to watch if you have paid for a Premium subscription. However, if you just want to try one out you can email us at academy.info@telemedicineclinic.com and we can grant you access to individual webinars.

Are the webinars accredited?

Yes, our webinars are accredited with between usually 0.75 or 1 CME credit

How can I download the CME certificate for every Webinar?

The certificate will be available for you to download after you have finished watching the webinar and completed the 3 multiple choice questions at the end.

How can I purchase a webinar?

You can’t purchase a singular webinar, but you can get access to all of our current library (and future webinars) by purchasing a Premium subscription, which also gives you access to our Image Reporting Simulator.

Subscriptions

What is an Online Subscription?

An Online subscription is an annual subscription to TMC Academy. There are 3 different options – Reporting, Premium, and the Diagnostic Radiology Bundle.

What does it include?

The Reporting subscription includes 12 month access to our Image Reporting Simulator, with more than 60 CME credits available. The Premium subscription includes 12 month access to our Image Reporting Simulator and webinars library, with more than 120 CME credits available. The Diagnostic Radiology Bundle includes 12 months access to our Image Reporting Simulator, webinars library and MRI Online (with Dr Pomeranz video courses) as well as enrolment on our Online Prostate cancer course and one of our Online Mini Fellowship’s.

Will I have access to all new content?

Yes, new modules and webinars are added monthly and you will have full access to all of it.

Is the online content accredited?

Yes, the online content is accredited by EACCME with CME credits.

How can I download CME-accredited certificates?

The CME-accredited certificates will be available for users to download upon completion of the course.

What happens when my subscription expires?

You will get an email, alerting you that your subscription is about to end and giving you the choice of renewal or not.