Interactive sessions default
Participant cancellations
If a participant no longer is able to continue with the purchased sessions, no refund will be made, however access to the recorded sessions for paid sessions will still be available.
TMC Cancellation
In case of cancellation of the full programme by TMC Academy a full refund of the remaining sesssion is reimbursed.
Change of date/time by TMC Academy
If TMC Academy changes the time and date of a scheduled session the participant will still have access to the recorded session however TMC Academy will also offer the possibility to change the session for another. In that case, the recorded version will not be available for the changed session.
Participant unable to join the scheduled sessions
In the case a participant cannot join a scheduled session no refund will be given but the participant will still have access to the recorded version
Live course default
Participant cancellations
For cancellations made up until 6 weeks prior to the course, the participant will be fully reimbursed.
For cancellations made after 6 weeks, TMC Academy offers flexible transfer of paid registration fees, meaning that in the unfortunate event that an attendee cannot make it to Barcelona (for Covid-19 related reasons or other), they may simply transfer their credit to the next session (or to any combination of TMCA training programme(s) or subscriptions equivalent to the same price). Please note that this flexible transfer option is available until 1 day prior to the course.
TMC Cancellation
In the unlikely event that TMC Academy must cancel the fellowship (for Covid-19, force majeure, or other reasons), registrants will be offered the option of flexible transfer or full reimbursement.
TMC Academy will not be responsible for travel or accommodation affected by cancellation by either party. We recommend attendees to book flexible travel whenever possible.
Diagnostic Imaging e-Training
What is the cancellation/refund policy?
No money will be refunded.
Online Subscriptions
What is the cancellation/refund policy?
TMC Academy offers a 7-day money back guarantee with all annual subscriptions for first time subscribers. Renewal orders won’t be refunded but you can cancel the renewal at any time.
How do I request a refund for my first time subscription?
Send us an email at academy.info@telemedicineclinic.com and we will process your refund.
How do I cancel my recurrent subscription?
Send us an email at academy.info@telemedicineclinic.com and we will cancel your renewal. You won’t be charged on the renewal date and you will have access to your subscription until it expires. No portion of the renewed subscription will be refunded.
Online Fellowships
What is the cancellation/refund policy?
TMC Academy offers a 7-day money back guarantee from the moment of the online fellowship purchase.
How do I request a refund?
Send us an email at academy.info@telemedicineclinic.com and we will process your refund.
On-site fellowships 2023
Participant cancellation
For cancellations made up until 6 weeks prior to the course, the participant will be fully reimbursed.
For cancellations made after 6 weeks, TMC Academy offers a flexible transfer of paid registration fees, meaning that in the unfortunate event that an attendee cannot make it to Barcelona (for Covid-19 related reasons or other), they may simply transfer their credit to the next session (or to any combination of TMCA training programme(s) or subscriptions equivalent to the same price). Please note that this flexible transfer option is available until 1 day prior to the course.
Mentor/TMC cancellation
Considering the possibility of unforeseen circumstances leading to the cancellation of the training such as Covid-19, force majeure, or any other unforeseen events, registrants will have the option of flexible transfer or receiving a full reimbursement of the registration fee.
Flexible booking
It's important to note that TMC Academy cannot be held responsible for any travel or accommodation arrangements affected by cancellation, whether initiated by TMC Academy or the participant. Therefore, we strongly advise attendees to prioritize booking flexible travel options whenever possible. This proactive approach ensures that participants have the flexibility to adapt to any changes that may arise, safeguarding their investment and ensuring a smooth experience overall.
Fellowship default
Participant cancellation
For cancellations made up until 6 weeks prior to the course, the participant will be fully reimbursed.
For cancellations made after 6 weeks, TMC Academy offers a flexible transfer of paid registration fees, meaning that in the unfortunate event that an attendee cannot make it to Barcelona (for Covid-19 related reasons or other), they may simply transfer their credit to the next session (or to any combination of TMCA training programme(s) or subscriptions equivalent to the same price). Please note that this flexible transfer option is available until 1 day prior to the course.
Mentor/TMC cancellation
Considering the possibility of unforeseen circumstances leading to the cancellation of the training such as Covid-19, force majeure, or any other unforeseen events, registrants will have the option of flexible transfer or receiving a full reimbursement of the registration fee.
Flexible booking
It's important to note that TMC Academy cannot be held responsible for any travel or accommodation arrangements affected by cancellation, whether initiated by TMC Academy or the participant. Therefore, we strongly advise attendees to prioritize booking flexible travel options whenever possible. This proactive approach ensures that participants have the flexibility to adapt to any changes that may arise, safeguarding their investment and ensuring a smooth experience overall.